.eh-support{--ef-bg:transparent;--ef-surface:#ffffff;--ef-surface-soft:#f8fafc;--ef-border:#e2e8f0;--ef-text:#1a202c;--ef-text-soft:#4a5568;--ef-text-muted:#718096;--ef-primary:#6366f1;--ef-primary-soft:#818cf8;--ef-primary-bg:rgba(99,102,241,0.08);--ef-success:#10b981;--ef-success-bg:rgba(16,185,129,0.10);--ef-danger:#e53e3e;--ef-radius:14px;--ef-radius-sm:8px;--ef-radius-xs:6px;--ef-shadow:0 2px 16px rgba(0,0,0,0.07);box-sizing:border-box;width:100%}.eh-support *,.eh-support *::before,.eh-support *::after{box-sizing:inherit}.eh-support__view{display:none}.eh-support__view.is-active{display:block}.eh-support__view[hidden]{display:none}.eh-support__header{display:flex;align-items:flex-start;gap:14px;margin-bottom:24px}.eh-support__header-icon{flex-shrink:0;width:48px;height:48px;border-radius:var(--ef-radius-sm);background:var(--ef-primary-bg);display:flex;align-items:center;justify-content:center;font-size:22px;color:var(--ef-primary)}.eh-support__title{margin:0 0 4px;font-size:1.15rem;font-weight:700;color:var(--ef-text);line-height:1.3}.eh-support__subtitle{margin:0;font-size:0.875rem;color:var(--ef-text-soft);line-height:1.5}.eh-support__cats{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:24px}.eh-support__cat-btn{display:flex;align-items:center;gap:10px;padding:12px 14px;background:var(--ef-surface-soft);border:1.5px solid var(--ef-border);border-radius:var(--ef-radius-sm);color:var(--ef-text-soft);font-size:0.82rem;font-weight:500;cursor:pointer;text-align:left;transition:border-color 0.15s,background 0.15s,color 0.15s;line-height:1.3}.eh-support__cat-btn i{font-size:18px;flex-shrink:0;color:var(--ef-text-muted);transition:color 0.15s}.eh-support__cat-btn:hover{border-color:var(--ef-primary-soft);background:var(--ef-primary-bg);color:var(--ef-text)}.eh-support__cat-btn:hover i{color:var(--ef-primary)}.eh-support__cat-btn.is-selected{border-color:var(--ef-primary);background:var(--ef-primary-bg);color:var(--ef-text)}.eh-support__cat-btn.is-selected i{color:var(--ef-primary)}.eh-support__form{display:flex;flex-direction:column;gap:16px}.eh-support__field{display:flex;flex-direction:column;gap:6px}.eh-support__label{font-size:0.82rem;font-weight:600;color:var(--ef-text-soft);letter-spacing:0.02em;text-transform:uppercase}.eh-support__required{color:var(--ef-danger);margin-left:2px}.eh-support__textarea{width:100%;min-height:120px;padding:12px 14px;background:var(--ef-surface);border:1.5px solid var(--ef-border);border-radius:var(--ef-radius-sm);color:var(--ef-text);font-size:0.92rem;line-height:1.6;resize:vertical;font-family:inherit;transition:border-color 0.15s,box-shadow 0.15s}.eh-support__textarea::placeholder{color:var(--ef-text-muted);opacity:1}.eh-support__textarea:focus{outline:none;border-color:var(--ef-primary);box-shadow:0 0 0 3px rgba(99,102,241,0.15)}.eh-support__field-hint{margin:0;font-size:0.78rem;color:var(--ef-text-muted);line-height:1.5}.eh-support__actions{display:flex;justify-content:flex-end}.eh-support__submit{display:inline-flex;align-items:center;gap:8px;padding:12px 24px;background:var(--ef-primary);color:#ffffff;border:none;border-radius:var(--ef-radius-sm);font-size:0.9rem;font-weight:600;cursor:pointer;transition:opacity 0.15s,transform 0.1s;min-width:160px;justify-content:center}.eh-support__submit:hover{opacity:0.88}.eh-support__submit:active{transform:scale(0.97)}.eh-support__submit:disabled{opacity:0.6;cursor:not-allowed;transform:none}.eh-support__submit-loading{display:none;align-items:center;gap:8px}.eh-support__submit.is-loading .eh-support__submit-label{display:none}.eh-support__submit.is-loading .eh-support__submit-loading{display:flex}.eh-support__spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,0.35);border-top-color:#ffffff;border-radius:50%;animation:eh-support-spin 0.7s linear infinite;flex-shrink:0}@keyframes eh-support-spin{to{transform:rotate(360deg)}}.eh-support__error{margin:0;padding:10px 14px;background:rgba(229,62,62,0.08);border:1px solid rgba(229,62,62,0.25);border-radius:var(--ef-radius-xs);color:var(--ef-danger);font-size:0.85rem;line-height:1.5}.eh-support__success-wrap{display:flex;flex-direction:column;align-items:center;text-align:center;padding:32px 16px 24px;gap:12px}.eh-support__success-icon{font-size:52px;color:var(--ef-success);line-height:1;animation:eh-support-pop 0.4s cubic-bezier(0.34,1.56,0.64,1) both}@keyframes eh-support-pop{from{transform:scale(0.5);opacity:0}to{transform:scale(1);opacity:1}}.eh-support__success-title{margin:0;font-size:1.4rem;font-weight:700;color:var(--ef-text)}.eh-support__success-body{margin:0;font-size:0.92rem;color:var(--ef-text-soft);line-height:1.6;max-width:320px}.eh-support__success-ref{margin:0;font-size:0.82rem;font-weight:600;color:var(--ef-primary);background:var(--ef-primary-bg);padding:6px 16px;border-radius:20px;border:1px solid rgba(99,102,241,0.2)}.eh-support__success-note{margin:0;font-size:0.8rem;color:var(--ef-text-muted);line-height:1.6;max-width:300px}@media (max-width:400px){.eh-support__cats{grid-template-columns:1fr}}